Return to Home page

The State of Ohio's Needs and Resource Assessment
of Individuals with Brain Injuries and Their Families

Provider Needs Assessment Survey Results

This section of the Needs Assessment gives information about responses from all the provider agencies.

Overview of the Provider Respondents

OLRS' assessment of provider agencies yielded a total of 143 returned surveys. The survey asked for the "Type of Agency" and provided a menu of six choices of providers who were likely to serve individuals with brain injuries: outpatient, rehabilitation hospitals, nursing homes, area agencies on aging, county boards of mental retardation and developmental disabilities (CBMRDD), and county mental health, drug and alcohol boards. About half (69 of 143) of the providers identified their agencies as one of these six agency types. This subset of 69 providers is analyzed in this section of the report as "select providers."

The 69 agencies who selected a "Type of Agency" from the 6 choices on the survey. These are the "select providers" displayed in later charts.
Outpatient CBMRDD Rehab Hospital Nursing Home ADAMH - MH Board Area Agency on Aging
19 17 13 12 9 1

Providers that were not included in the six agency types listed were asked to write in their type of agency in two text boxes: "Other Public Agency" or "Other Private Agency:"

Four providers serve all 88 counties. Eight providers did not indicate the counties in which they provided services or the question was not applicable, (for example, locally based school districts or health clinics). The remaining 132 providers indicated they served a total of 345 counties; 88 of these providers reported that they provide services to 7 counties that include Ohio's largest urban areas (Cuyahoga, Franklin, Hamilton, Lucas, Montgomery, Stark and Summit).

Number of Ohio counties served by providers
n/a - not given 1 2 3 4-5 6-17 statewide
8 80 10 7 17 17 4

Eighty providers (56%) provide services in just one county. The chart above shows the remaining distribution of the numbers of counties served by providers.

Providers were asked to check all of the places services were provided for the eight categories noted on the Needs Assessment. This chart displays the results for the 69 "select providers" and for all providers.

Where services are usually provided
Outpatient Community Residential Acute Rehab Employment School Clinic Home Health
All providers (113 responses) 41 52 47 20 30 26 12 14
Select providers (59 responses) 32 21 21 17 19 15 7 6

Providers were asked to write in other places where they provide services; 57 answers were received. These include: in people's homes, in group homes, hospital-based, sheltered workshops, community employment settings, recreation and parks departments, health departments, treatment programs, adult day programs, churches and mission buildings, club houses, crisis hotlines, free legal clinic and attorney's office, early intervention programs, family support programs, service coordination (case management), personal care and respite, foster homes, nursing facilities, libraries, universities, and university clinics.

Return to top


Sources of Payment

Providers were asked to estimate what percentage of payment from clients comes from Medicaid, Medicare, private insurance, and other sources.

Percentage of client payments from Medicaid, 33 respondents
None 1 - 20 21 - 40 41 - 60 61 - 80 81 - 100
2% 9% 7% 4% 6% 5%


Percentage of client payments from Medicare, 23 respondents
None 1 - 20 21 - 40 41 - 60 61 - 80 81 - 100
3% 9% 5% 3% 2% 1%
Percentage of client payments from private insurance, 24 respondents
None 1 - 20 21 - 40 41 - 60 61 - 80 81 - 100
3% 13% 4% 2% 1% 1%

Other sources of payment included: federal dollars (Housing and Urban Development, Veteran's Administration, Individuals with Disabilities Education Act), state dollars (Bureau of Worker's Compensation, Bureau of Vocational Rehabilitation, Bureau of Children with Medical Handicaps), county dollars (county board of MRDD, county board of alcohol and drug and/or mental health, County Commissioners, public children service agencies), probate court, rent subsidies, private pay, grants (United Way,) pro bono, no charge for services, and donations.

Return to top


Individuals Served and Staffing

Question asked: What was the total number of individuals served by your organization in your last business year?
Number of providers
(n = 143)
All individuals served
27 no answer or not applicable
19 1 - 50
10 51 - 100
11 101 - 200
22 201 - 500
22 501 - 1,000
20 1,001 - 5,000
6 5,001 - 20,000
5 20,001 - 62,600
1 395,000


For providers that had data, question asked: What was the total number of individuals with brain injury served by your agency in the last year?
Number of providers
(n = 75)
Identified as TBI served
7 no answer or not applicable
32 1 - 10
7 11 - 20
13 21 - 50
1 51 - 100
6 101 - 200
6 201 - 1,500

Note: Three providers reported in percentage served: 38 percent, 60 percent, 100 percent

Slightly more "select providers" (63%) identify people with brain injuries in their agency data than when percentages are run for all agencies who answered this question (57%).

Agency identifies individuals with brain injuries
All providers Select providers
Yes 70 36
No 53 21

Providers responding to this Needs Assessment ranged from those that provided other services (for example, center for independent living, sheltered workshop, assisted living, health department); to vendors of durable medical equipment and van rentals; to organizations that serve the general public (for example, libraries, universities and departments of recreation).

Organizations that serve the general public, for example, libraries or recreation and parks departments, have no reason to affirmatively identify individuals with disabilities unless individuals choose to self-disclose this information. While it would undoubtedly be helpful for some providers to identify individuals with brain injuries to better assure an appropriate level of service, disability rights laws, individuals' privacy and confidentiality, and the security of paper and electronic records, must be taken into account.

Question asked: Please identify the total number of staff in your organization who provide direct services.
Number of providers
(n = 121)
Total staff
2 not applicable or varies
4 0
47 1 - 10
27 11 - 50
27 51 - 100
12 101 - 1,000
2 1,001 - 2,800


Question asked: Of these, how many staff work more than half time with individuals with TBI?
Number of providers
(n = 105)
Dedicated TBI staff
32 not applicable or varies
59 0
32 .5 - 10
7 11 - 25
1 26 - 50
2 51 - 100

Note: One provider noted "all."

Return to top


Profile of services

Eligibility

The survey asked, "If your agency has specific eligibility requirements that people must meet, regardless of their disability, check all that apply." Among the "select providers," 26% reported their eligibility criteria included people injured before the age of 22. We can speculate that most of these individuals would meet Ohio's definition of developmental disability that includes the caveat that the disability must have happened from birth through 21 years of age. One quarter of the "select providers" reported that having mental illness is a criterion for services.

Question asked: If your agency has eligibility requirements, regardless of disability, check all that apply:
Injury before 22 Mental illness Homeless Medicaid Substance abuse Inpatient
All providers (45 responses) 24 10 1 6 7 5
Select providers (34 responses) 18 7 1 6 5 3

Providers were given the option to write in "Other Eligibility." Answers included: no eligibility criteria, non-financial eligibility criteria, specific ages, alcohol or drug use, residency (for example, county, local school district), developmental disability, workplace injury, employment barrier due to disability, epilepsy/seizure disorder, eligible for special education, medical/psychiatric stability, Ohio Eligibility Determination Instrument (OEDI) or Children's OEDI (COEDI), primary diagnosis of brain injury, private pay, and criteria that varies with grants.

Referral times

The "select providers" reported that 21% of individuals are referred to them within the first month of injury, 27% within the first six months, 16% from 7-12 months, 24% from 1-3 years, and 11% receive referrals four or more years post-injury.

Time after injuries that people are typically referred to agencies
In 30 days 1 - 6 months 7 - 12 months 1 - 3 years 4 - 6 years More
All providers 21 28 22 30 14 13
Select providers 15 19 11 17 4 4

Education and training about brain injuries

Nearly equal numbers of all agencies and the subset of "select providers" offered education and training specific to brain injuries.

Agency offers TBI specific education and training to staff
All providers (129) Select providers (63)
Yes 60 32
No 69 31

Of the agencies who answered the question about whether or not they are looking for education and training resources specific to brain injuries, 65% of the "select providers" sought resources, and 58% of all agencies sought them.

Agency wants TBI specific education and training to staff
All providers (126) Select providers (62)
Yes 73 40
No 53 22

The survey asked, "If your agency offers education and training programs on TBI please check all that apply." Training was offered primarily to people with brain injuries and their families. Among the "select providers," 26% reported that they offered training to people with brain injuries, and 23% to families.

Question asked: If your agency offers education/training on TBI, check all that apply:
People with TBI Families Professionals Law enforcement Teachers
All providers (38) 26 25 21 8 14
Select providers (23) 18 16 15 5 7

In addition, providers noted that they offer additional education and training: brain injury awareness, disability awareness provided in schools, students in rehabilitation professions, and support groups.

Prevention

Not many agencies offered prevention services. Among the 69 "select providers," 13% (9) provided primary prevention of intentional injuries: Shaken Baby Syndrome, violence, etc.; 17% (12) offered prevention of unintentional injuries; and 20% (14) offered secondary prevention.

Question asked: If agency offers prevention services, check all that apply:
Primary prevention Unintended injury Secondary prevention
All providers (24) 12 18 16
Select providers (17) 9 12 14

Providers were given the option to describe other prevention services that they offered. These included: cognitive safety after BI, community outreach through education, comprehensive eye exams, DNA testing, drug and alcohol prevention, stop smoking programs, Early Intervention, helmet safety, help with memory training, and proper approach and therapeutic de-escalation training.

Number of providers offering each service
All providers (143) Select providers (69)
Case management 76 50
OT-PT 57 46
Social skills 71 45
Individual counseling 67 45
Behavior support 62 44
Speech therapy 54 43
Cognitive training 52 42
Communication skills 60 41
Budget training 59 38
Nursing 54 37
Recreation 54 34
Transportation 61 33
Respite 44 28
Family counseling 42 28
Help get job 44 27
Help keep job 43 27
Inpatient rehab 31 26
Medical - general 32 24
Support group 29 22
Learning - high school 36 21
Home modifications 31 21
Housing 36 20
Medical - TBI 23 20
Home care 32 19
Assistive technology 27 19
Alcohol-drug treatment 24 18
Learning post high school 29 16
Vision - general 25 16
Neuropsychology 20 15
Emergency shelter 18 12
Vision - TBI 16 11
Dental 12 11
Legal - TBI 3 3


Percentage of providers offering each service
Select providers (69) All providers (143)
Case management 72 percent 53 percent
OT-PT 67 percent 40 percent
Individual counseling 65 percent 47 percent
Social skills 65 percent 50 percent
Behavior support 64 percent 43 percent
Speech therapy 62 percent 38 percent
Cognitive training 61 percent 36 percent
Communication skills 59 percent 42 percent
Budget training 55 percent 41 percent
Nursing 54 percent 38 percent
Recreation 49 percent 38 percent
Transportation 48 percent 43 percent
Respite 41 percent 31 percent
Family counseling 41 percent 29 percent
Help get job 39 percent 31 percent
Help keep job 39 percent 30 percent
Inpatient rehab 38 percent 22 percent
Medical - general 35 percent 22 percent
Support group 32 percent 20 percent
Home modifications 30 percent 22 percent
Learning - high school 30 percent 25 percent
Housing 29 percent 25 percent
Medical - TBI 29 percent 16 percent
Home care 28 percent 22 percent
Assistive technology 28 percent 19 percent
Alcohol-drug treatment 26 percent 17 percent
Learning post high school 23 percent 20 percent
Vision - general 23 percent 17 percent
Neuropsychology 22 percent 14 percent
Emergency shelter 17 percent 13 percent
Vision - TBI 16 percent 1 percent
Dental 16 percent 8 percent
Legal - TBI 34 percent 2 percent

Providers were asked to write in services they provide that were not on the list. These include: adult day care, guardianship and other protection services, independent living, residential, advocacy, assessment to identify readiness to work, biofeedback for head injuries, community education, community re-integration and volunteering, crisis and hotline, parenting, alcohol and drug prevention, driver rehabilitation, treatment of eating disorders, expert witnessing for liability cases, group counseling, psychiatry services, homeless outreach, housing for severely mentally disabled, information and referral, interpreting, audiology and hearing testing, equipment and toy library, camp, material assistance, medical equipment, nutrition support, help with activities of daily living, recreation, socialization, rental assistance, shelters, meals and clothing, foster care, behavioral treatment, and use of adaptive technology.

Return to top